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Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches.
This page has links to the most current software updates for all supported Verizon Wireless devices.
Up to 99.99 device payment purchase per phone w/one new smartphone line req’d.
2nd phone: Less 9.99 promo credit applied to account over 24/36 mos; promo credit ends if eligibility req’s are no longer met; 0% APR.
Note: Estimated software download time is 6-10 minutes. User-Initiated Software Update This process allows a user to navigate through the device options to seek updates. Wi-Fi Only OTA Programming - Wi-Fi Exclusive Update If Wi-Fi is enabled and your device is connected to a Wi-Fi network, your device will be able to receive and download new software updates. System Update while Roaming If you're roaming, you won't receive a software update notice.
To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home If the software update fails to install, you'll get an error screen.
Unlimited 4G LTE: In times of congestion, your data may be temporarily slower than other traffic (only after 25 GB/mo on Play More Unlimited, 50 GB/mo on Do More Unlimited and 75 GB/mo on Get More Unlimited). #1 In Video Streaming, based on Nielsen SD Video Network Scores using data collected nationally between January 1, 2019 and June 30, 2019. Orders with multiple shipments and Prepaid devices don’t qualify for In-Store Pickup. Discount offers are limited and expire 9.29.19; while supplies last.
This video shows the steps from selecting your new device through completing your order.2nd phone must be of equal or lesser value: Less up to 0 promo credit applied over 24 mos.; promo credit ends if eligibility req's are no longer met; 0% APR. Power 2019 award information, visit jdpower.com/awards. #1 In Video Experience, Opensignal Awards – Mobile Network Experience Report: USA July 2019.